Travel Claims Handler – Remote (Ireland)

About the role

We are seeking a Travel Claims Handler to join a fast‑growing claims management business on a fully remote basis in Ireland. The successful candidate will manage travel insurance claims from first notice of loss through to settlement, providing clear communication and accurate decisions.

Key responsibilities

• Handle travel claims from FNOL to settlement.
• Communicate with policyholders throughout the claims journey.
• Review claim documentation and verify policy coverage.
• Assess liability and make claim decisions within authority limits.
• Maintain accurate claims records and documentation.
• Identify and escalate potential fraud indicators.
• Collaborate with colleagues to meet service standards.
• Contribute to process‑improvement initiatives.

Required profile

• Minimum 6 months experience handling travel insurance claims.
• APA or CIP qualification preferred.
• Strong organisational and prioritisation abilities.
• Excellent communication and customer‑service skills.
• Comfortable working independently in a remote environment.
• Team‑oriented, hardworking and ambitious.

Required skills

What we offer

• Competitive salary.
• Quarterly performance bonus.
• Health insurance.
• Pension contribution.
• Generous annual leave.
• Fully remote working.
• Structured training and development.
• Clear progression opportunities.