Marketing Operations Manager – Developer Relations & AI Ops

About the role

The Marketing Operations Manager will lead global operations for MongoDB’s Developer Groundswell Program and support emerging Marketing AI initiatives. Positioned at the nexus of Builder Relations, Revenue Marketing, and Solution Architecture, you will design and scale processes that drive developer engagement across priority accounts.

Key responsibilities

• Manage intake, scheduling, and tooling for 500+ global in‑person and virtual program events.
• Develop and execute a global travel and staffing strategy for Builder Relations based on a priority matrix.
• Own end‑to‑end logistics, documentation, playbooks, microsites, and enablement assets for both virtual and in‑person deliveries.
• Partner with Marketing Operations to track engagements, improve reporting, and migrate teams onto Workfront.
• Analyze program debrief data, produce recommendation reports, and propose experiments for future iterations.
• Coordinate with the AI Engineering team to deploy an internal Marketing AI bot and lead knowledge‑sharing sessions.

Required profile

• Proven experience managing large‑scale, cross‑functional marketing programs.
• Comfort operating in ambiguous, fast‑changing environments and building scalable processes.
• Strong stakeholder management across technical, marketing, and sales teams.

Required skills

• Workfront