Receptionist – Front Desk & Executive Support

About the role

Ornua is seeking a proactive and experienced Receptionist to manage the front‑desk operations of its Dublin head office. The role combines visitor management, telephone handling, and executive assistance for the Managing Director of Ornua Dairy Ingredients.

Key responsibilities

• Ensure smooth operation of the Dublin reception desk, greeting and signing in all visitors and coordinating with their hosts.
• Answer incoming calls and route them to the appropriate departments.
• Monitor Reception and Consumer Foods email accounts, responding to queries promptly.
• Coordinate courier bookings, handling customer service and legal documentation.
• Report weekly to the Facilities Manager on ongoing projects and issues.
• Provide ad‑hoc support to the wider Facilities team and liaise with the Executive Assistant team for senior stakeholder meetings.
• Maintain office security by managing access, visitor badges, and the reception logbook.
• Accept, log, and distribute incoming post and assist with deliveries for ICT, Technical, and Customer Service teams.
• Book meeting rooms and arrange employee taxis as required.
• Participate in Crisis and Issues Management training and act as a key contact for the Facilities team.

Required profile

• Proactive, proficient and experienced Receptionist with strong organisational skills.

Required skills