Receptionist / Front Desk Team Member

About the role

Join easyHotel in Dublin as a full‑time, permanent Team Member focused on front‑desk operations. You will be the first point of contact for guests, ensuring a smooth and memorable stay.

Key responsibilities

• Provide flexible, day‑to‑day support for hotel operations.
• Act as the primary point of contact for guest enquiries and complaints.
• Inspect rooms and communicate any issues to maintenance or housekeeping.
• Deliver exceptional guest experiences that drive 5‑star reviews.
• Manage bookings and guest flow using the Apaleo hotel booking system.

Required profile

• Willingness to work flexibly according to hotel needs.
• Strong customer‑service orientation and communication skills.
• Ability to handle guest queries and resolve issues promptly.

Required skills

• Proficiency with the Apaleo hotel booking system.

What we offer

• Competitive hourly salary of €14.45 plus bonus potential.
• Opportunities to grow within an international hospitality brand.
• Eye‑test vouchers, bike‑to‑work scheme, life assurance and staff discount on stays.
• Social events, pension scheme, training and development programmes.
• Employee Assistance Programme with structured counselling sessions.