Customer Engineer – Shift Manager

About the role

The Customer Engineer Shift Manager leads a shift at Applied Materials' customer site in Leixlip, ensuring safety, performance and compliance while managing field service engineers and collaborating with cross‑functional teams.

Key responsibilities

• Lead day‑to‑day shift operations, safety, quality and handovers.
• Supervise, coach and develop the engineering team, handling scheduling, attendance and performance.
• Drive productivity and meet customer and internal KPI commitments.
• Maintain a strong safety culture, conduct briefings, audits and corrective actions.
• Partner with engineers on process improvements, root‑cause analysis and skill‑gap identification.

Required profile

• Experience in a high‑tech manufacturing engineering environment.
• Demonstrated leadership or supervisory experience.
• Strong communication, coaching and conflict‑resolution abilities.
• Ability to analyse data, understand KPIs and make decisions.
• Familiarity with shift‑based operations, including nights.

Required skills

• Proficiency with SAP.
• Knowledge of spares processes and procedures.

What we offer

• Salary range €48,000 – €66,000 per year.
• Full‑time onsite role in Leixlip, Ireland.
• Supportive work culture, learning and development opportunities.