Enterprise Account Manager – French Market

About the role

Chargebee is looking for an Enterprise Account Manager to lead its top‑tier customers in the French market. Based in Dublin, you will act as the CEO of a portfolio of strategic accounts, driving retention, expansion and overall net revenue retention.

Key responsibilities

• Own a portfolio of enterprise customers, responsible for renewals, expansions and NRR performance.
• Develop and execute multi‑year account strategies aligned with customer growth objectives and Chargebee’s product roadmap.
• Lead end‑to‑end renewal and expansion processes, including pipeline creation, pricing, negotiation and contract closure.
• Partner with Technical Success Managers and product experts to ensure product adoption and measurable business outcomes.
• Conduct executive business reviews that link product value to financial impact.
• Accurately forecast expansion pipeline and revenue outcomes with support from Customer Operations.
• Collaborate cross‑functionally with Product, GTM, Finance and Sales to advocate for customer needs.

Required profile

• Proven experience managing enterprise SaaS accounts, preferably in the subscription‑billing space.
• Demonstrated ability to drive net revenue retention through renewals and upsells.
• Strong understanding of the French market and fluency in French and English.
• Excellent relationship‑building skills with senior executives and cross‑functional teams.

Required skills