Hospitality Receptionist – Front Desk

About the role

We are seeking a passionate and professional Receptionist to be the first point of contact for guests at our prestigious Radisson Blu Hotel and Spa in Sligo. In this front‑desk position you will help create memorable experiences by delivering warm, efficient service throughout each guest’s stay.

Key responsibilities

• Welcome guests with a friendly smile and ensure a positive first impression.
• Handle check‑in and check‑out procedures, process payments and follow company policies.
• Provide exceptional customer service, answer guest inquiries and resolve issues promptly.
• Manage the switchboard, direct calls and supply information to guests.
• Maintain a tidy, well‑organised reception area.
• Assist with basic administrative tasks such as filing and photocopying when needed.

Required profile

• Previous experience in a hospitality or hotel environment.
• Strong passion for exceeding guest expectations.
• Excellent communication and interpersonal abilities.
• Detail‑oriented with solid organisational skills.

Required skills

• Proficiency with property management systems such as HotSoft or Opera.

What we offer

• Competitive salary and benefits package.
• Dynamic, supportive team within a renowned hotel collection.
• Free gym and pool membership.
• Employee discounts for you, family and friends.
• Learning and development opportunities.