Hotel Receptionist – Full‑Time

About the role

Join Dalata Hotel Group as a full‑time Receptionist and be the first friendly face guests encounter. You will work in a supportive environment that offers learning tools, mentorship and clear pathways for internal growth.

Key responsibilities

• Greet and welcome guests upon arrival.
• Register guests, process payments and manage reservations.
• Provide information about hotel facilities and local attractions.
• Maintain security of room keys and update guest information in the system.
• Handle inquiries and resolve issues calmly under pressure.

Required profile

• Excellent customer service orientation.
• Ability to work independently and take initiative.
• Strong communication skills.
• Calm demeanor and resilience in a fast‑paced environment.
• Previous experience in a 3‑ or 4‑star hotel is desirable but not mandatory.

Required skills

What we offer

• Free employee meals while on duty.
• Discounted food & beverage and room rates across all Dalata‑owned hotels.
• Extra annual leave days based on tenure.
• Employee Assistance Programme and transport schemes.
• Access to Dalata Academy for career development.
• Team‑building activities, staff appreciation events and charity initiatives.