Hotel Receptionist

About the role

Join the front‑of‑house team at the Radisson Blu Hotel in Letterkenny and be the first point of contact for guests. You will ensure smooth check‑in, provide information, and support the overall guest experience in a busy 4‑star environment.

Key responsibilities

• Greet and welcome guests, acting as the primary point of contact.
• Register guests, process payments and answer queries about hotel facilities and local attractions.
• Maintain accurate guest records in the computer system and ensure all documentation is completed.
• Take and confirm reservations, managing a high volume of calls and emails.
• Oversee the reception area, handling administrative tasks and ad‑hoc duties as needed.

Required profile

• Excellent customer care and communication skills.
• Experience in a similar hospitality role is an advantage.
• Highly organised with strong attention to detail.
• Ability to work independently, cope under pressure and handle multiple tasks.
• Flexible, adaptable and positive attitude.
• Availability to work evenings and weekends.

Required skills

What we offer

• Competitive pay rate.
• Employee awards, recognition schemes and referral programme.
• Learning and development opportunities with potential career progression.
• Hotel discounts, complimentary leisure centre usage and meals on duty.
• Employee assistance, digital wellness and discounted health‑care plans.
• Birthday gift, social events and newborn parent gift.
• PRSA pension scheme.