IT Support Engineer – Go-live Phase (6‑month contract)

About the role

We are seeking an experienced IT Support Engineer to join a Dublin‑based client during a critical go‑live period. This six‑month contract role will focus on delivering seamless operational support, quickly resolving incidents, and ensuring stable IT services as the organisation scales.

Key responsibilities

• Provide on‑site and remote technical support throughout the go‑live phase.
• Monitor, maintain and troubleshoot Windows environments, including Active Directory and Azure AD.
• Handle device provisioning, patching and software deployment using SCCM, Intune and Windows Autopatch.
• Act as the primary point of contact for incidents and service requests, ensuring minimal business impact.
• Maintain up‑to‑date documentation of system configurations and incident resolutions.
• Collaborate with internal teams and external vendors to resolve technical issues.
• Support business continuity and disaster‑recovery processes.
• Automate routine tasks through PowerShell scripting.

Required profile

• Minimum of 5 years’ experience in IT support or operations.
• Degree or diploma in IT, Computer Science or a related field.
• Strong communication skills with the ability to engage both technical and non‑technical stakeholders.
• Microsoft certifications are a plus.

Required skills

• Microsoft Windows
• Active Directory
• Azure AD
• SCCM
• Intune
• Windows Autopatch
• PowerShell scripting