Night Porter

About the role

We are looking for a reliable Night Porter to join our front‑of‑house team, ensuring guest needs are met and the property remains secure throughout the night.

Key responsibilities

• Arrive on time in a clean, full uniform with name badge and professional appearance.
• Receive handover from daily porters, receptionists and the manager on duty.
• Perform security and fire checks at scheduled intervals (12 am, 2 am, 4 am, 6 am) and log any irregularities.
• Check guests in and out, handle luggage, and respond promptly to guest enquiries.
• Process lounge and room‑service orders after 11 pm, maintain kitchen cleanliness, and deliver early breakfast.
• Cover bar service, manage cash and stock procedures, and perform night‑cleaning tasks across public areas, lounges, reception, meeting rooms and bathrooms.
• Set up meeting rooms, monitor fax machine, and ensure guests receive messages promptly.
• Complete a detailed night‑shift report and hand over any incidents to the duty manager and day staff.
• Undertake any additional reasonable duties assigned by management.

Required profile

• Professional appearance and punctuality.
• Ability to conduct regular security and fire checks.
• Strong customer‑service orientation and effective communication in English.
• Experience handling cash, stock and basic administrative tasks.
• Capability to perform cleaning and basic maintenance duties during night hours.

Required skills