Receptionist – Front Office

About the role

The K Club, a 5‑star resort set on a 550‑acre estate near Dublin, is looking for a friendly and professional Receptionist to join its Front Office team. You will be the first point of contact for guests and members, ensuring a smooth and welcoming experience throughout their stay.

Key responsibilities

• Answer internal and external calls promptly and courteously.
• Handle guest and member requests, including check‑ins, information provision, and transport assistance.
• Coordinate with other departments on billing, reservations, and special requests.
• Maintain daily reports and hand over accurate information to the next shift.
• Keep the lobby area clean, tidy, and stocked with newspapers and other amenities.
• Manage banking and float duties while on duty.
• Escalate guest issues to senior managers and communicate relevant information.

Required profile

• Previous experience in a similar front‑desk or hospitality role.
• Excellent communication and organisational abilities.
• Flexibility to work varied hours.
• Own transport is an advantage.

Required skills

What we offer

• Recognition as a Great Place to Work.
• Staff transport for shifts outside public‑transport hours.
• Access to internal and external training programmes for personal development.
• Opportunities for career progression within the resort.
• Monthly recognition programme and employee assistance support.