Receptionist

About the role

Join the friendly team at Radisson Blu Hotel in Letterkenny as a Receptionist. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in experience in a vibrant 4‑star environment.

Key responsibilities

• Greet and welcome guests, acting as the primary point of contact.
• Register guests, process payments and answer queries about hotel facilities and local attractions.
• Maintain accurate guest records in the computer system and ensure all documentation is completed and filed correctly.
• Take and confirm reservations, managing a high volume of calls and emails.
• Oversee the reception area and perform ad‑hoc administrative tasks as needed.

Required profile

• Excellent customer care and communication skills.
• Experience in a similar role is an advantage.
• Highly organised with strong attention to detail.
• Ability to work independently, stay calm under pressure and handle a busy environment.
• Flexible, adaptable and willing to work evenings and weekends.

Required skills

What we offer

• Competitive pay rate.
• Employee awards, recognition schemes and referral programme.
• Learning and development opportunities with clear career progression.
• Hotel discounts, complimentary leisure centre usage and meals on duty.
• Employee Assistance Programme, digital wellness and discounted health care plan.
• Birthday gift, social events and a gift for newborn parents.
• PRSA pension scheme.