Store Manager – Retail Food & Gelato

About the role

Gino's Gelato is seeking an experienced Store Manager to lead its popular Killarney location. You will be responsible for the overall performance of the store, ensuring excellent customer service and driving sales growth in a fast‑moving gelato environment.

Key responsibilities

• Oversee daily operations, including stock control, wage costs, rostering and health & safety compliance.
• Deliver on all agreed KPIs such as sales targets, secret shopper scores and customer satisfaction.
• Recruit, train, schedule and manage a high‑performing team, fostering a culture of continuous improvement.
• Maintain high standards of cleanliness, merchandising and product display.
• Analyse performance data and implement corrective actions to meet targets.

Required profile

• Proven experience in retail food or hospitality management.
• Strong communication and interpersonal skills with a passion for customer service.
• Ability to multitask, solve problems under pressure and motivate a team.
• Positive attitude, willingness to learn and adapt to flexible working hours.
• Preferably a local resident of Killarney or surrounding area.

Required skills

What we offer

• Competitive base salary €33,500 – €37,440 per year, plus up to €12,000 KPI‑based bonus.
• Career progression within a rapidly growing Irish family business.
• Manager outings, team‑building events and supportive head‑office training.
• Flexible scheduling with a strict maximum of 40 hours per week.
• Comprehensive benefits and a positive, people‑focused work environment.