Team Leader – Retail Store (Cork)

About the role

This full‑time, on‑site position is based in Cork and will lead the daily operations of a Victoria’s Secret store. You will coordinate schedules, support sales targets and ensure an exceptional customer experience that reflects the brand’s values.

Key responsibilities

• Oversee opening and closing procedures, cash handling and stock management.
• Coach, motivate and develop team members, providing regular feedback.
• Lead by example on the sales floor, driving sales performance and meeting targets.
• Maintain visual merchandising standards, fitting rooms and product presentation.
• Collaborate with store leadership to foster an inclusive, supportive culture.
• Handle customer concerns professionally and ensure compliance with company policies.

Required profile

• Proven experience in retail or customer‑facing roles with a focus on high‑quality service.
• Demonstrated leadership abilities, including supervising teams and coaching staff.
• Strong communication and interpersonal skills, able to build trust with customers and colleagues.
• Organisational and problem‑solving capabilities, especially during busy periods.
• Flexibility to work varied shifts, including weekends, evenings and holidays.
• Interest in lingerie, beauty and fashion retail, and enthusiasm for the Victoria’s Secret brand.

Required skills

• Proficiency with point‑of‑sale (POS) systems and basic digital tools.