Transport Operations Manager

About the role

This position offers an experienced transport professional the chance to lead a growing organisation's transport function. You will be responsible for safe, compliant, and cost‑effective delivery of goods while maintaining high service standards for customers.

Key responsibilities

• Lead day‑to‑day transport operations, ensuring efficient goods delivery and top‑level customer service.
• Oversee transport planning and route optimisation to maximise fleet utilisation.
• Maintain full compliance with transport legislation, including Driver Hours Regulations, Working Time Directive, Tachograph rules, Operator Licence requirements and Health & Safety standards.
• Manage and develop transport teams – drivers, planners and support staff – fostering a culture of safety and continuous improvement.
• Monitor KPIs, analyse performance data and drive improvements in productivity, vehicle utilisation and cost control.
• Own fleet management activities such as maintenance schedules, defect reporting and roadworthiness compliance.
• Control transport budgets, fuel spend, subcontractor usage, fleet maintenance and labour costs.
• Build strong relationships with customers and stakeholders, ensuring service expectations are consistently exceeded.
• Investigate and resolve operational issues, service failures and customer concerns promptly.
• Support customs documentation and import/export activities where required.
• Lead continuous improvement initiatives focused on efficiency, compliance, sustainability and customer satisfaction.
• Develop contingency plans to manage disruptions and changing business needs.

Required profile

• Proven experience in a Transport Manager, Transport Operations Manager, Distribution Manager or similar leadership role.
• Strong knowledge of transport legislation, fleet compliance and driver management.
• Experience in a distribution, logistics, FMCG, retail, manufacturing or supply‑chain environment.
• Solid commercial awareness and ability to deliver results in a fast‑paced setting.

Required skills

What we offer

• Opportunity to lead a key function within a successful, growing organisation.
• Competitive remuneration package.
• Professional development and career progression.