Accommodation Assistant

About the role

The Accommodation Assistant ensures that guest rooms and public areas are maintained to the highest standards of cleanliness and presentation. You will be the first point of contact for guests, delivering a warm and friendly welcome while supporting the overall operation of the resort.

Key responsibilities

• Clean guest bedrooms and bathrooms to the highest standards.
• Maintain cleanliness of corridors and public areas.
• Keep store rooms tidy and organized at all times.
• Report lost property and maintenance issues to the supervisor.
• Greet all guests in a warm and friendly manner.

Required profile

• Professional, well‑presented, friendly and reliable.
• Ability to work independently and as part of a team.
• Good level of English.
• Hard‑working with a positive attitude and strong attention to detail.
• Previous hotel accommodation assistant experience is desirable.

Required skills

What we offer

• Career development and training.
• Opportunities for advancement.
• Staff discounts on accommodation in sister properties.
• Complimentary health club, pool, and spa memberships.
• Discounted spa treatments and products.
• Complimentary golf at Druids Heath.
• Bike‑to‑work scheme and other commuter plans.
• Meals during shifts and healthy snacks.
• Free parking.
• Employee recognition programmes and referral bonus.