Associate Director - Global HR Solutions

About the role

Lilly's Global HR Solutions team provides centralized support for HR operations across APAC, EMEA and the Americas, covering payroll, benefits, onboarding, employee data management and data insights. As Associate Director, you lead HRS delivery and transformation across EMEA and the Americas as a member of the HRS Leadership Team, evolving HRS into a benchmark-informed, AI-enabled service organisation.

Key responsibilities

• Lead HRS delivery and transformation across EMEA and the Americas, right-sizing and up-skilling the HRS organisation around an AI and automation agenda.
• Translate EU and national developments (Pay Transparency Directive, EU AI Act, GDPR) into process, system and control changes with Legal, Privacy and Local HR.
• Evolving service scope, tiering and sourcing, and running a tiered service model with quarterly business reviews.
• Influence senior HR leaders, manage cross-functional relationships in matrixed organisations and lead change across geographies.
• Lead a diverse team of HR professionals and act as a thought partner for the HRS Leadership Team, bringing in external benchmarking and best practices.
• Prioritise and govern automation and AI use cases with human oversight and tracked benefits.

Required profile

• Bachelor's degree in Human Resources, Business Administration or a related field; a Master's degree or relevant certification (e.g. SHRM-SCP, CIPD, PHR/SPHR) preferred.
• 8-10+ years of progressive HR operations or shared service experience, including managing global teams across regions and time zones.
• Proven track record in process optimisation, technology implementation and service delivery.
• Working knowledge of Irish/EU employment law, GDPR and responsible-AI governance.

Required skills

• Strong understanding of HR systems such as Workday and SAP SuccessFactors.
• Expertise in service delivery models, case management and employee lifecycle processes.
• Leadership, stakeholder management and change management skills.
• Data-driven decision making and analytical problem solving.

What we offer

• Anticipated wage of EUR 78,750 - 115,500 depending on education, experience, skills and location.
• Full-time equivalent employees may be eligible for a company bonus.
• Benefits including pension plan eligibility, vacation, healthcare, flexible benefits, life insurance, time off and leave of absence, and well-being benefits.