Front Desk Receptionist – Hotel

About the role

Join the Radisson BLU Hotel team as a Front Desk Receptionist and become the first point of contact for our guests. You will play a key role in delivering a memorable and positive experience, ensuring every visitor feels welcomed and well‑cared for.

Key responsibilities

• Greet guests with a warm smile, creating a positive first impression.
• Efficiently manage check‑in and check‑out procedures, process payments and follow company policies.
• Provide exceptional customer service, promptly addressing inquiries and resolving issues.
• Operate the switchboard, direct calls and supply information to guests.
• Maintain a tidy, organized reception area.
• Assist with administrative tasks such as filing and photocopying when needed.

Required profile

• Full‑time availability.
• Previous hospitality experience, preferably in a hotel environment.
• Passion for exceeding guest expectations.
• Excellent communication and interpersonal abilities.
• Strong organisational skills and attention to detail.

Required skills

• PMS Opera proficiency.

What we offer

• Competitive salary and benefits package.
• Dynamic, supportive team environment.
• Membership to hotel gym and pool at no cost.
• Employee discounts for you, family and friends.
• Learning and development opportunities.