This job is no longer available
This job expired on 16/08/2026. It no longer accepts applications.
Hotel Front Office Receptionist
Victoria Hotel · Galway
Job description
About the role
Join a dynamic Front Office team at a family‑owned hotel brand and be the first point of contact for guests. You will manage check‑ins and check‑outs, handle reservations, and actively promote hotel services in a fast‑paced environment.
Key responsibilities
- Process guest reservations via phone and email following company standards.
- Manage group bookings from initial enquiry through arrival.
- Upsell hotel outlets and services to enhance guest experience.
- Take ownership of tasks, ensuring completion with high attention to detail.
Required profile
- Previous front‑desk experience in a 3‑star or higher hotel.
- Familiarity with Opera Cloud is an advantage.
- Strong organisational and administrative abilities.
- Professional English communication; additional languages are a plus.
- Professional appearance and a positive, proactive attitude.
Required skills
- Opera Cloud
What we offer
- Company events and staff meals.
- Upselling incentives.
- 8‑hour shifts with day, PM and weekend availability.
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Victoria Hotel
Galway