Patient Administrator / Aide (Limerick)

About the role

Affidea is expanding its network of diagnostic imaging and minor injuries centres across Ireland. The Limerick clinic is looking for an experienced Patient Administrator/Aide to provide front‑line support to patients and assist radiography staff.

Key responsibilities

• Greet patients in person, by phone or email and provide courteous assistance.
• Schedule, confirm and manage appointments, ensuring optimal use of clinical resources.
• Register new patients and keep existing records accurate in the patient management system.
• Maintain confidential patient files and process referrals, medical reports and correspondence.
• Coordinate patient flow with clinical staff and handle queries or complaints, escalating when necessary.
• Assist with safe patient transfers, positioning and comfort during radiography and MRI procedures.
• Support basic comfort needs, restock consumables and help with questionnaire checks.
• Generate reports, assist with audits and contribute to quality‑improvement initiatives.

Required profile

• Previous experience in patient administration or a similar healthcare support role.
• Excellent communication skills and a professional, empathetic approach to patient care.
• Ability to work accurately with confidential information and follow data‑protection regulations.
• Physical capability to assist with patient transfers using approved manual‑handling techniques.

Required skills