Receptionist

About the role

Join Dalata Hotel Group as a Receptionist and be the first friendly face guests encounter. You will work in a supportive environment that encourages growth, offering access to Dalata Academy programmes and mentorship from senior team members.

Key responsibilities

• Greet and welcome guests upon arrival.
• Register guests, process payments and manage check‑in/check‑out procedures.
• Provide information on hotel facilities, local attractions and respond to guest inquiries.
• Maintain the security of room keys and ensure guest safety.
• Update guest details accurately in the property management system.
• Take, confirm and modify reservations as needed.

Required profile

• Excellent customer service and communication skills.
• Ability to work independently, take initiative and stay calm under pressure.
• Experience in a 3‑ or 4‑star hotel is desirable but not essential.
• Full driving licence.

Required skills

• Full Driving License

What we offer

• Free employee meals while on duty.
• 50% discount on food & beverage across all properties.
• €60 employee rate on rooms at all Dalata‑owned hotels.
• 30% Friends & Family rate.
• Extra annual leave day for each year of service (up to 5 days).
• Employee Assistance Programme and Cycle‑to‑Work scheme.
• Pension access (local scheme).
• Development opportunities through Dalata Academy.
• Team‑building activities, staff appreciation initiatives and regular charity events.