Receptionist

About the role

Join the front‑of‑house team at the Radisson Blu Hotel in Letterkenny and be the first friendly face guests encounter. You will manage guest arrivals, handle enquiries and support the smooth operation of the reception area in a busy 4‑star environment.

Key responsibilities

• Greet and welcome guests, register them and process payments.
• Provide information on hotel facilities, local attractions and answer guest queries.
• Maintain accurate guest records in the hotel computer system.
• Take and confirm reservations, manage bookings and cancellations.
• Handle a high volume of phone calls and emails, directing them appropriately.
• Perform ad‑hoc administrative tasks to support the reception team.

Required profile

• Excellent customer‑care attitude with strong communication skills.
• Ability to work independently, stay organised and pay close attention to detail.
• Comfortable working under pressure in a fast‑paced environment.
• Flexible and adaptable, with a positive attitude.
• Willingness to work evenings and weekends.

Required skills

What we offer

• Competitive pay rate.
• Employee awards, recognition schemes and referral programme.
• Learning and development opportunities with potential career progression.
• Hotel discounts, complimentary leisure‑centre usage and meals on duty.
• Employee Assistance Programme, digital wellness and health‑care plan.
• Birthday gift, social events and newborn‑parent gift.
• PRSA pension scheme.