Senior Associate/Manager - Global HR Solutions Technology Pod

About the role

The Technology Pod runs the technology operations for HR Solutions (system updates and release readiness, Org Studio, mass data loads, rescinded and corrected transactions, and the transactional activity behind mass organizational change). Its remit is expanding, and the role contributes to moving Workday configuration and a broader set of HR Technology activities into the pod, while resolving complex system and process problems and delivering global technology projects alongside HR Solutions leadership.

Key responsibilities

• Elevate HR Solutions services through business, process and technical expertise, optimising the pod's operations (Org Studio, EIBs, Re-Orgs) and resolving complex problems
• Partner with HR COEs and the HR Technology Team to solve technology problems, advocate for continuous improvement and identify opportunities to expand HR Solutions scope
• Help build a roadmap to move HR Technology Team tasks into the pod, identifying risks and resourcing needs
• Support cross-functional global projects such as ACR, Job Architecture and HR Chat, and maintain key relationships across business areas
• Work with the HR Solutions AI Enablement team to apply AI and automation to pod delivery, and use technology to raise visibility of services and support
• Identify end-user experience requirements with HRS leadership and contribute to solutions that meet evolving needs
• Contribute to organisational-level projects, with the opportunity to lead medium-scale initiatives, and deliver a capacity plan for the pod

Required profile

• Bachelor's degree in Business Administration, Management or a related field; Master's preferred
• Minimum of 5 years of progressive HR or HRIS experience
• Demonstrated experience supporting system configuration, process automation or technology-enabled service delivery in an HR Shared Services or Centre of Excellence environment
• Experience delivering global technology projects and demonstrated change management experience

Required skills

• High level of data literacy, with comfort in data analysis, interpretation and presentation
• Business acumen, stakeholder management and negotiation
• Excellent communication and interpersonal skills, and strong decision-making skills

What we offer

• Anticipated wage of EUR 32,250 - 82,610 depending on education, experience, skills and location
• Possible company bonus for full-time equivalent employees
• Benefits including pension plan, vacation, healthcare, flexible benefits, life insurance, time off and leave, and well-being benefits