Senior Payroll Executive (Ireland)

About the role

SD Worx, a European provider of payroll and HR services, is looking for a Senior Payroll Executive to deliver a managed payroll service to clients in a professional, friendly and efficient way, supporting continued business retention and growth. The role involves liaising with team members and internal and external stakeholders.

Key responsibilities

• Plan and manage your own workload and deliver customer payrolls to agreed deadlines
• Take part in team huddles so that risks and issues are followed through to closure
• Handle routine, non-routine and complex customer queries about payroll and HR, liaising with internal and external contacts
• Validate and input data to agreed SLAs, check it and make corrections before the live run
• Manage tax year-end processing and support customers so payments and reports reach employees accurately and on time
• Provide performance statistics and support the Team Manager with root cause analysis documentation
• Promote added-value services, process improvements and best practice, and comply with statutory regulations
• Deliver training to new starters, support juniors and help with skill gap analysis

Required profile

• Minimum of 3 years of payroll experience
• Attention to detail and ability to analyse data
• Good communication and time and workload management
• Root cause analysis and problem-solving skills

Required skills

• Above-average knowledge of Irish or UK legislation (IPass certification is an advantage)
• Understanding and end-to-end processing of payroll
• Managing complex queries and escalations

What we offer

• Leave from day 1, with seniority leave after 3 years
• Medical insurance for you and two dependents, with a subsidized option for parents
• Monthly fixed transport allowance and a mobile voucher
• Fixed internet allowance, career break option and workation (4 weeks per year, EU only)
• Performance review with remuneration review, yearly company bonus and car loan with subsidised interest
• Flexible working hours and remote/hybrid options, plus training and development plans