Senior Waiter

About the role

The Fork & Wheel is seeking an experienced Senior Waiter to lead our front‑of‑house team. This role is ideal for a professional who takes pride in delivering exceptional service and thrives in a busy restaurant environment. You will be a key part of a close‑knit, high‑performing team and have the opportunity to grow within a well‑established venue.

Key responsibilities

• Provide warm, professional, and attentive service to every guest.
• Take food and beverage orders confidently, offering menu recommendations.
• Serve dishes and drinks efficiently while maintaining high service standards.
• Support and guide less‑experienced team members to ensure smooth service flow.
• Maintain the restaurant’s cleanliness and presentation before, during, and after service.
• Handle guest queries and resolve issues promptly to guarantee a memorable dining experience.
• Process payments accurately and work closely with the kitchen and front‑of‑house staff.

Required profile

• Previous experience as a Waiter or Senior Waiter in a busy restaurant.
• Passion for hospitality and delivering outstanding customer service.
• Confident, friendly, and professional demeanor.
• Excellent communication and organisational abilities.
• Ability to stay calm and perform under pressure during peak periods.
• Proactive attitude with a willingness to lead by example.
• Flexibility to work evenings, weekends, and public holidays.

Required skills

• None specified.

What we offer

• Sunday premium pay.
• Share of tips.
• Flexible shift scheduling.
• Ongoing training and development.
• Clear progression opportunities within the business.