Team Leader – Hospitality (Naas)

About the role

As a Team Leader / Supervisor in our Naas location, you will be the first step on a clear career pathway towards store management. The role combines hands‑on service with people‑focused leadership, giving you the chance to develop essential management skills while working in a vibrant coffee‑shop environment.

Key responsibilities

• Oversee daily operations of the store, ensuring high standards of service and product quality.
• Lead, coach and motivate a team of baristas and front‑of‑house staff.
• Manage shift schedules, stock levels and cash handling procedures.
• Address customer inquiries and resolve issues promptly.
• Support senior management with reporting and performance tracking.

Required profile

• Enthusiastic attitude with a genuine interest in hospitality.
• Strong communication and interpersonal abilities.
• Willingness to learn and take on increasing responsibility.
• Availability to work flexible hours, including weekends.

Required skills

• Basic numeracy for cash handling.
• Familiarity with point‑of‑sale (POS) systems.

What we offer

• Complimentary barista‑made coffee on every shift.
• Employee discounts across all locations.
• Ongoing training and a clear progression route to Store Manager.
• Free on‑site parking and a people‑first work culture.