Team Leader – Retail Coffee

About the role

As a Team Leader at a Costa Coffee store, you will begin a clear pathway toward store management or regional responsibilities. The role offers hands‑on experience in a people‑first environment where you are supported to develop essential leadership capabilities.

Key responsibilities

• Develop and demonstrate essential leadership skills while supervising daily store operations.
• Provide hands‑on support to team members to ensure high‑quality service and product standards.
• Assist in creating a positive, customer‑focused atmosphere that aligns with Costa’s brand values.

Required profile

• A passion for delivering excellent customer experiences in a coffee‑shop setting.
• Willingness to grow within the company, aiming for future store‑manager or regional roles.
• Ability to work collaboratively in a fast‑paced, people‑first culture.

Required skills

What we offer

• Complimentary handcrafted coffee on every shift.
• Employee discounts across all Costa locations.
• Ongoing training and leadership development programmes.
• Clear progression opportunities into management.
• A vibrant, supportive, and people‑focused work environment.