Site Reliability Engineer I

About the role

Mastercard is looking for a motivated Site Reliability Engineer I to join its Business Operations team. In this role you will help ensure the reliability, scalability, and performance of critical applications that support Mastercard’s global payments network.

Key responsibilities

• Act as the production‑readiness steward for Mastercard products, monitoring platform health and stability.
• Design, implement, and maintain automation to reduce manual operational work.
• Collaborate with development teams to improve observability, incident response, and post‑mortem processes.
• Support capacity planning and performance tuning for high‑traffic services.
• Mentor junior engineers and share best practices across the organization.

Required profile

• Strong analytical mindset with a passion for building reliable systems.
• Experience working in fast‑paced, globally distributed environments.
• Ability to communicate technical concepts clearly to both engineers and non‑technical stakeholders.
• Commitment to continuous learning and improvement.

Required skills

• Automation

What we offer

• Opportunity to work on mission‑critical services that power a worldwide payments ecosystem.
• Inclusive and diverse culture that values individual strengths and perspectives.
• Access to Mastercard’s global network of experts and cutting‑edge technologies.