Hotel Receptionist

About the role

The Tullamore Court Hotel, part of The iNUA Hotel Collection, is seeking a professional Receptionist to be the first point of contact for guests. You will ensure a welcoming atmosphere and support smooth front‑desk operations.

Key responsibilities

• Greet guests with a warm smile and create a positive first impression.
• Efficiently manage check‑in and check‑out procedures, process payments and follow company policies.
• Provide exceptional customer service, answer guest inquiries and resolve issues promptly.
• Operate the switchboard, direct calls and supply information to visitors.
• Maintain a tidy, well‑organised reception area.
• Assist with administrative duties such as filing and photocopying when needed.

Required profile

• Previous experience in a hospitality setting, preferably a hotel.
• Strong passion for exceeding guest expectations.
• Excellent communication and interpersonal skills.
• Detail‑oriented organisational abilities.
• Proficiency with property management systems such as HotSoft or Opera.

Required skills

• HotSoft
• Opera

What we offer

• Competitive salary and benefits package.
• Dynamic, supportive team environment.
• Free gym and pool membership.
• Employee discounts for you, family and friends.
• Learning and development opportunities.
• Free meals while on duty.