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Desktop Support Technician – Hybrid (B2B Contract)

Intuition IT – Intuitive Technology Recruitment · Dublin

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Contract Hybrid 🇬🇧 English

Description du poste

About the role

We are looking for a Desktop Support Technician to provide on‑site and remote IT assistance for office users in Cruiserath, Ireland. The role combines traditional desktop support with audio‑visual equipment handling and works on a hybrid schedule under a B2B contract.

Key responsibilities

  • Deliver on‑site and remote technical support for hardware, software and network connectivity issues.
  • Maintain and update the asset inventory, tracking all IT equipment.
  • Image and refresh computers and related devices to keep them current.
  • Troubleshoot common problems such as printer faults, software errors and connectivity failures.
  • Set up, maintain and troubleshoot audio‑visual equipment including projectors, microphones and video‑conferencing systems.
  • Support live events by operating AV systems and resolving any technical issues.
  • Collaborate with senior technicians to resolve complex incidents and improve support processes.
  • Document support requests, resolutions and equipment maintenance accurately.

Required profile

  • High school diploma or equivalent; technical certifications or coursework in IT or AV technology are a plus.
  • Proven experience providing IT support in an office environment.
  • Strong problem‑solving abilities and attention to detail.
  • Basic understanding of audio and video equipment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel to client locations and lift equipment up to 50 lb.

Required skills

  • Hardware troubleshooting
  • Software troubleshooting
  • Network connectivity troubleshooting
  • Imaging and refreshing computers
  • Asset inventory management
  • Audio‑visual equipment operation (projectors, microphones, video‑conferencing)

Questions fréquentes

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Le contrat proposé est un Contract basé à Dublin.

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Intuition IT – Intuitive Technology Recruitment

Dublin